Dispatch & Delivery Time
Your order will be shipped with the service available in your region. We process all orders during our main service hours, Monday to Friday, from 9:00 am till 5:00 pm EST. Normal delivery times are:
- Standard Shipping + Tracking (United States): 2-5 Business Days
Located in the United States
All orders are shipped out of our warehouse located in Florida to ensure fast and reliable shipping times to our Vikings in America.
Tracking
Click here to be taken to our order tracking page.
Once we receive your order our staff will pick, pack and prepare the order for shipment. At that point a shipping label is issued and put onto the package, which results in a tracking number entering our system and an email from us being sent to you with the tracking link.
The carrier then scans the label, at which point the tracking link starts to populate. This process can take up to 7 business days and is perfectly normal due to the work that goes into getting an order from us and into the carrier's hands.
You can access the tracking link from your order record on our website, or via the link our system would have emailed you.
Tracking information not updating or showing little movement?
Sometimes packages can appear to be stuck in transit and don't show any signs of movement for several days or longer. There is no need to worry, this is normal and usually indicates that the package is passing through customs or security checks,
Delays in transit are the sole responsibility of the courier service unless the delays are caused by the customer (wrong or incomplete delivery address).
