Our store ships worldwide using insured shipping for every order.
US, UK and Australian customers usually receive their orders within 14 days (although this may be longer in peak periods) and we can reach most Western European and Scandinavian destinations within 2-3 weeks.
Other locations can take up to 45 days depending on country and available shipping methods.
Whilst we do our best to ensure that your package arrives within these time-frames, we rely on international postal networks and couriers and so cannot guarantee it.
Orders for multiple items may well arrive separately.
Wherever possible we provide tracking numbers with all orders (although for some destinations this is not possible due to limitations imposed on us by foreign shipping companies).
99.9% of our orders pass though customs smoothly but occasionally parcels may be delayed due to security checks and very occasionally you may be required to pay additional import duties. Unfortunately this is entirely out of our control and we will not be held liable for these charges.
We offer you the best possible buyer protection and customer satisfaction warranty. All goods are covered by our 30 day no questions asked, money back guarantee. Provided you have not used or worn your item, it can be returned within this time-frame by contacting our support team at firstname.lastname@example.org who will arrange for an RMA number to be generated. Once this has been done you can return your item back to our returns center for a full refund.
You can buy with confidence, thousands of happy customers can’t be wrong!
Just place your order and we will take care of everything else
Returns / Exchanges
We will gladly return/exchange items within 30 days of receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please email us at email@example.com to initiate the process.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed within 3-5 business days.
*Please note international orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. Viking Lifestyles does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country, if you have any questions, please contact your local customs office for more information.